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  • Writer's picturekendallpouland

Accountability is a 2-Way Street

How to hold employees accountable for all their tasks is a common topic that comes up from our clients.  There is no “easy button” - accountability is a 2-way street, where both leaders and employees have an important part to play.


Leaders should:

  • Outline Goals

  • Provide support and resources

  • Define specific expectations with clarity and detail

  • Give feedback to employees regularly

  • Recognize and reward consistent accountability


Employees should:

  • Provide input/feedback on their processes up front

  • Update leaders about their progress regularly

  • Successfully complete responsibilities per defined expectations


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